ph98 is committed to protecting the personal data of every Filipino player on ph98.win. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you have over your own data under Philippine law.
ph98's data collection and processing practices are aligned with the Philippines' Data Privacy Act of 2012 (Republic Act 10173) and its implementing regulations. You have the right to access, correct, and request deletion of your personal data held by ph98.
All data transmitted between your device and ph98.win is protected by industry-standard TLS/SSL encryption. Your GCash account details, banking information, and personal identity documents are never stored in plain text on ph98 servers.
ph98 does not sell, rent, or trade your personal information to third-party marketing companies. Data shared with third parties is limited to what is strictly necessary for payment processing, identity verification, and regulatory compliance.
ph98 collects only the personal data that is necessary for operating a safe, regulated gaming platform. We do not collect data we don't need. Every data category collected has a defined, legitimate purpose documented in this Privacy Policy.
As a Filipino player, you have the right to access your data, correct inaccuracies, object to certain processing, and request erasure — subject to our regulatory retention obligations. Contact ph98 support to exercise any of these rights.
In the event of a personal data breach that poses a real risk of harm, ph98 will notify affected players and the National Privacy Commission (NPC) of the Philippines within 72 hours of becoming aware of the breach, as required by Philippine law.
ph98 operates the online gaming platform accessible at ph98.win. For the purposes of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173, hereafter "DPA") and its Implementing Rules and Regulations, ph98 acts as the Personal Information Controller in respect of the personal data collected from registered players and users of ph98.win.
ph98 is responsible for determining the purposes and means of processing your personal information. Where ph98 engages third-party service providers to process personal data on its behalf (for example, payment processors and identity verification services), those parties act as Personal Information Processors subject to data processing agreements with ph98.
Data Protection Officer: ph98 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the DPA. You may contact the ph98 DPO at [email protected] (plain text — not a link) with the subject line "DPO Inquiry."
ph98 collects the following categories of personal data from players and users of the Platform:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number, facial photograph | KYC verification |
| Contact Data | Philippine mobile number, email address | Registration |
| Financial Data | GCash number, bank account name and number, transaction amounts and history | Deposits & withdrawals |
| Gaming Data | Game session logs, bet history, win/loss records, bonus usage | Ongoing platform use |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatic — every visit |
| Communications Data | Live chat transcripts, support email content, SMS records | When you contact support |
| Preference Data | Game preferences, notification settings, responsible gaming tool configurations | Account settings |
ph98 does not collect sensitive personal information as defined under Section 3(l) of the DPA (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless such information is directly volunteered by a player in the context of a responsible gaming or self-exclusion request.
ph98 collects your personal data through the following means:
ph98 processes your personal data for the following specific, legitimate purposes:
Under the Philippines' Data Privacy Act of 2012, ph98 processes your personal data on the following legal bases:
Withdrawal of Consent: Where ph98 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal. To withdraw consent, contact ph98 support via live chat or at [email protected].
ph98 does not sell, rent, or trade your personal data. ph98 shares personal data only in the following limited circumstances and only to the extent necessary for the stated purpose:
All third-party processors engaged by ph98 are bound by contractual data protection obligations consistent with the DPA's requirements for Personal Information Processors.
ph98 retains your personal data for no longer than is necessary for the purposes for which it was collected, subject to the following retention periods:
Following the applicable retention period, ph98 will securely delete or anonymize your personal data. Where complete deletion is not technically feasible (e.g., data stored in backup archives), the data will be isolated and protected until deletion is possible.
ph98 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
Important: No online platform can guarantee absolute security against all threats. While ph98 takes extensive measures to protect your data, you should also take responsibility for securing your own ph98 login credentials. Never share your password or OTP codes with anyone, including persons claiming to be ph98 staff.
ph98.win uses cookies and similar tracking technologies to operate the Platform and improve your experience. The following categories of cookies are used:
These cookies are essential for ph98.win to function. They enable core services such as login session management, security token storage, and user authentication. These cookies cannot be disabled without breaking Platform functionality.
These cookies remember your preferences — such as your selected game lobby view, language settings, and responsible gaming tool configurations — to provide a more personalized experience on repeat visits to ph98.win.
ph98 uses analytics tools to collect aggregated, anonymized data about how players navigate ph98.win — which game categories are most visited, how long sessions last, and where players encounter difficulties. This data is used solely to improve the Platform. Analytics cookies require your consent and may be declined.
You may manage your cookie preferences through your browser settings. Blocking strictly necessary cookies will impair your ability to use ph98.win. Blocking analytics cookies will not affect your ability to play games or manage your account.
Under the Philippines' Data Privacy Act of 2012, you have the following rights in respect of your personal data held by ph98:
To exercise any of these rights, contact ph98 support via live chat on ph98.win or email the ph98 DPO at [email protected]. ph98 will respond to all data rights requests within 30 days.
ph98 Services are strictly limited to individuals aged 21 years and above. ph98 does not knowingly collect personal data from persons under 21. If ph98 becomes aware that personal data has been collected from a person under 21, that data will be deleted and the associated account will be suspended immediately.
If you are a parent or guardian and believe that a person under 21 in your care has registered on ph98.win, please contact ph98 support immediately via live chat so the account can be investigated and closed.
ph98 reserves the right to update this Privacy Policy at any time to reflect changes in applicable Philippine law, ph98's data processing practices, or the services offered on ph98.win. The date of the most recent update is displayed at the top of this page.
Material changes to this Privacy Policy — particularly any change that expands the categories of data collected or the purposes for which data is used — will be communicated to registered ph98 players via their registered mobile number or email address at least 30 days prior to the changes taking effect.
Continued use of ph98.win following the effective date of an updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree to the revised policy, you should close your ph98 account before the effective date of the change.
For any privacy-related inquiry, data rights request, or to contact ph98's Data Protection Officer:
For complaints that have not been satisfactorily resolved by ph98, you may also contact the National Privacy Commission (NPC) of the Philippines. The NPC is the independent Philippine government body responsible for administering and enforcing the Data Privacy Act of 2012.
Policy Version: This Privacy Policy was last updated on 1 June 2026 and supersedes all prior versions. The current version is always available at ph98.win/privacy-policy.
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